Risk Management
Recent studies have shown that 78% of patients leaving a hospital ER are confused about their diagnosis, treatment, and follow-up care
and 20% of all inpatients experience an adverse event following discharge
The statistics on what happens to patients after they leave the hospital are not good. Forty percent of patients 65 or older have a medication error after they leave.
Adverse drug effects, therapeutic errors and nosocomial infections occur in 20% of the discharged patients and often to lead to readmissions not related to the initial condition.
One third of these adverse events led to at least temporary disability, and three percent led to death. Most of these are preventable. Another 44,000 to 98,000 deaths occur every
year due to hospital errors, many of which were preventable.
Healthcare facilities are facing increased scrutiny and regulations will hold them liable if these events are not adequately managed to reduce levels of occurrence .
Hospitals must comply and conduct effective post-discharge follow up with patients under increasingly scarce manpower and tighter budgets. OutcomeAdvantage can
provide the lowest cost tools necessarily to mitigate this risk while maintaining broad reach to contact all of the discharged and extended care patient population.
The OutcomeAdvanage's system provides provider customized or OOB scripts in order to manage in post discharge process or disease management regimen to uncover potential problems,
such as post-operative infection, before rehospitalization is required. The iPIP platform combines customized scripts with automated calls, web-based campaigns or email,
to effectively monitor and triage per provider specifications.
Details from OutcomeAdvantage-assisted surveys allow hospitals to gain immediate insight into areas of concern within their practice and allow providers to quickly assess the quality of
communication between patients and staff resulting in improved patient satisfaction, better outcomes, reduce risks of post-discharge complications and reduced hospital readmissions.
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OutcomeAdvantage Media Center
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Brochure
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CQI/PS
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Perform CQI... Drill-down to patient level results... Identify key trends
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ER Patients Often Left Confused After Visits :
Laurie Tapkan, New York Times
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Read Article 
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