OutcomeAdvantage Platform
OutcomeAdvantage has developed a Care Coordination Platform for hospitals and health care providers to interact with patients and caregivers, post discharge or
outside the acute care setting. The platform is hosted, and uses the latest technological advances in voice portals and speech recognition.
The platform incorporates real-time dashboards, dynamic scripting, a robust alert and notification system as well as flexible HL7 Integration.
OutcomeAdvantage is helping set this new standard of practice- proactive patient interactions and communications.
Key value for the stakeholders are as follows:
Health Care Practitioners (HCPs):
The Care Coordination Platform allows doctors, nurses, and hospitalists to better coordinate patient care and transitions of care.
Coordination of care is crucial as patients may leave their primary care physician (PCP) and enters a hospital under the care of a hospitalist,
and then could be moved to a specialist or back to their home and PCP. This Platform can be used to coordinate patient follow-up and schedule visits,
assist in understanding discharge instructions and medication, and help manage compliance with care regimens. Using an outbound routine for proactive follow-up,
HCP’s are able to focus on patients that need special attention, and leave the routine follow up to the automated attendant.
Patients:
Patients will see improved outcomes and early intervention from their providers/practitioners as the Platform will help to identify
those patients confused about their medication or discharge instructions.
Our Platform acts as an outbound triage, creating actionable information by tracking patient data and trends, resulting in early
intervention and better care strategies. Additionally, the platform can identify and target key educational needs of those patients with
co-morbidities or help patients through different phases of chronic disease lifecycles.
Hospitals:
The Platform can drive the automation of manual and redundant processes for hospitals employing broad patient outreach programs,
patient screening, and patient satisfaction surveys. The Platform provides the broadest patient outreach at the lowest cost. It automates phone
calls that would otherwise be made by nurse or case managers so they can devote more time to the patients that need special attention. Hospitals
can improve patient satisfaction scores, improve quality, reduce risks, and communicate more effectively with patients, especially in that
critical period immediately following discharge.
Employers, Plan Providers & Payers:
Substantial savings can be derived from automating basic processes and reducing costs while improving outcomes. The Platform improves
information flow and communications amongst the key stakeholders in delivery of patient care transition, reduced hospital readmissions,
improved patient compliance and improved patient engagement. As employers, payers and plan providers are squeezed to reduce costs while
improving care, our Platform can help reduce costs by providing critical information, maximizing care and outcomes.
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