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Deliver and Receive Critical Post-Discharge Patient Information from Day One

Hospital administrators continue to look for cost-effective ways to deliver personalized care to those in their community. OutcomeAdvantage's intelligent communications platform gives hospitals the power to increase the frequency of communication as well as to improve the quality of interaction with patients. As part of your patient outreach program, OutcomeAdvantage's Intelligent Platform and can include everything from patient follow up reminders for visits to careful monitoring of higher risk patients post discharge to understanding patient satisfaction and quality issues during their hospital inpatient or outpatient visit.

OutcomeAdvantage's Intelligent Communication platform offers a variety of cost-effective ways to increase post-discharge care and improve patient satisfaction. OutcomeAdvantage develops disease or condition-specific scripts in order to monitor patients with specific regimens both in the short and longer term. In turn, patient feedback via the OutcomeAdvantage's Platform can serve as an “early warning” signal for caregivers to identify and address potential problems, before they lead to readmission.

Moreover, integrating OutcomeAdvantage's Intelligent Communications Platform into the post discharge and chronic disease management process leads to more effective and efficient use of existing hospital resources. Hospitalists will find in beneficial to improve transitions of care as patients are discharged and need coordination with the physicians and caregivers and patients.

Benefits of OutcomeAdvantage's Intelligent Communications Platform Include:
  • Continued monitoring of medical problems in the interval between discharge and the patient’s appearance in the physician’s office
  • Addressing unanswered in-hospital questions and discharge instructions
  • Confirming medication and discharge instructions
  • Monitoring for post-operative complications after discharge
  • Appointment reminders
  • Deploying education information
  • Deploying patient satisfaction surveys
Medicare margins trending lower
Thomas Schuhmann, HFM
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2009 Medicare margins are expected to drop in from –5.7% in 2007 to –6.9%
                         MedPAC 3/2009
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