Hospitals
/ Caregivers / ACO's
Deliver and Receive Critical Post-Discharge
Patient Information from Day One
Providers
continue to look for cost-effective ways to
deliver personalized care. OutcomeAdvantage's
intelligent communications functionality gives
hospitals the power to increase the frequency of
communication as well as to improve the quality of
interaction with patients. As part of your patient
outreach program, OutcomeAdvantage's Care
Management Platform can include everything from
patient follow up reminders for visits, to careful
monitoring of higher risk patients post discharge,
to understanding patient satisfaction and quality
issues during their hospital inpatient or
outpatient visit.
OutcomeAdvantage's Care Management Platform offers
a variety of cost-effective ways to improve at
home care and follow-up. OutcomeAdvantage provides
customizable disease or condition-specific scripts
in order to monitor patients with specific
regimens both in the short and longer term. In
turn, patient feedback via the OutcomeAdvantage's
Platform can serve as an “early warning” signal
for caregivers to identify and address potential
problems, before they lead to readmission.
Moreover, integrating OutcomeAdvantage's Care
Management Platform into the post discharge and
chronic disease management process leads to more
effective and efficient use of existing hospital
resources. Hospitalists will find improved
transitions of care as patients are discharged.
Benefits of OutcomeAdvantage's Intelligent
Communications Platform Include:
- Continued monitoring of medical problems in
the interval between discharge and the
patient’s appearance in the physician’s office
- Addressing unanswered in-hospital questions
and discharge instructions
- Confirming medication and discharge
instructions
- Monitoring for post-operative complications
after discharge
- Appointment reminders
- Deploying education information
- Deploying patient satisfaction surveys
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2009 Medicare margins are expected to drop in from
–5.7% in 2007 to –6.9%
MedPAC 3/2009
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