OutcomeAdvantage
Company
Overview
OutcomeAdvantage offers an efficient
provider/patient communications platform to
improve healthcare delivery at lower cost. Our
Care Management Platform targets critical yet
underserved provider/patient communication links
in the healthcare system, specifically:
- Chronic Disease Management (CDM)—Efficient
condition monitoring over the length of many
chronic illnesses
- Post-hospital discharge—The critical time
period when effective communications can
confirm discharge instructions, reduce
confusion and alert caregivers to early
warning signs.
- Continuous Quality Improvement (CQI)-
Patient satisfaction programs as well as risk
management and quality control measures.
Our proprietary communications platform is
designed to offer condition-specific and dynamic
scripts to patients. Answers from patients are
collected and stored, while alerts are created to
make providers aware of a deteriorating or
immediate condition.
Live- call transfer allows confusion to be cleared
up quickly, and our interactive real-time
dashboard allows for continuous quality
information, patient satisfaction programs and
root cause analysis.
Early, Frequent Patient Communication Yields…
… Key Operational Benefits:
- Improved Patient Outcomes
- Faster patient feedback can spur quality
improvement
- Continuous quality improvement leads to
greater patient satisfaction— improved HCAHPS
Scores
- Automated condition-specific scripts can
eliminate human error
- Reduce performance risks
…Key Economic Benefits:
- Reduce avoidable hospital readmissions
- Reduce CDM hospitalizations
- Reduce cost of treatment
- Triage promotes appropriate use of caregiver
personnel
- Economic and broad-based deployment
- SaaS eliminates capital expenditure and
minimizes IT costs
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